Californians need access to health care that reflects their diverse cultures and languages
For California’s diverse populations, ensuring that providers can engage with their patients in a culturally and linguistically competent way is essential to meaningful access.1
Although there is currently no indicator to measure levels of access to Culturally and Linguistically Appropriate Services (CLAS), this has been identified as an opportunity for further data development to monitor this priority area of attention.
Increasing Access to Culturally and Linguistically Appropriate Services
The 2009 Baseline for the percentage of patients who reported difficulty understanding their doctor at their last visit is 3.6%. We are currently at 3.6% in 2018, and hope to be at 2.5% by 2022.
More Data about Increasing Access to Culturally and Linguistically Appropriate Services
Baseline
3.5%
Target
2.5%
Indicator Highlights
The MobileMAMA Text Program: Integrating Medical Care and Social Services for Pregnant Women in the Safety Net
MobileMAMA is a text-messaging program designed to be used by safety-net prenatal patients to provide continuous information to their medical providers about their use of social services in their community. The aim of the program is to give medical providers this text feedback to increase the effectiveness of the social service referrals made to their patients as part of prenatal care. The innovation is expected to serve as a “proof of concept” for the potential of mobile technology to improve care coordination in public safety net health systems. Read more »
Percent of Adults Who had a Difficult Time Understanding Their Doctor During the Last Visit, Over Time
Percent of Adults Who had a Difficult Time Understanding Their Doctor During the Last Visit, by Demographic Category
Percent of Adults Who had a Difficult Time Understanding Their Doctor During the Last Visit, by County
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