Redesigning the Health System / Increasing Access to Culturally and Linguistically Appropriate Services

Increasing Access to Culturally and Linguistically Appropriate Services2021-03-26T04:35:32+00:00

Californians need access to health care that reflects their diverse cultures and languages

For California’s diverse populations, ensuring that providers can engage with their patients in a culturally and linguistically competent way is essential to meaningful access.1

Although there is currently no indicator to measure levels of access to Culturally and Linguistically Appropriate Services (CLAS), this has been identified as an opportunity for further data development to monitor this priority area of attention.

Indicator Highlights

The MobileMAMA Text Program: Integrating Medical Care and Social Services for Pregnant Women in the Safety Net

MobileMAMA is a text-messaging program designed to be used by safety-net prenatal patients to provide continuous information to their medical providers about their use of social services in their community. The aim of the program is to give medical providers this text feedback to increase the effectiveness of the social service referrals made to their patients as part of prenatal care.  The innovation is expected to serve as a “proof of concept” for the potential of mobile technology to improve care coordination in public safety net health systems. Read more »

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Although there is currently no indicator to measure levels of access to CLAS, this has been identified as an opportunity for further data development to monitor this priority area of attention.

1. Let’s Get Healthy California Task Force. (December 2012). Lets Get Healthy California Task Force Final Report.

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