Access to timely care varies across the state1

This indicator tracks the percentage of patients receiving care in a timely manner, for both primary and specialty care.

Timely Care (Primary Care)

In 2012 (baseline year), 54.1% of patients received primary outpatient care in a timely manner. The most recent data available show 57.3% (2018). We hope to reach a target of 78.0% or higher by 2022.

Read More

More Data

Timely Care (Primary Care)

Caution: The baseline has changed from the original LGHC 2012 Task Force Report due to changes in survey methodology of the data source in 2012.

Baseline

54.1%

Current Rate

57.3%

Target

78.0%

Timely Care (Specialty Care)

In 2012 (baseline year), 58.1% of patients received specialty outpatient care in a timely manner. The most recent data available show 61.2% (2018). We hope to reach a target of 78.0% or higher by 2022.

Read More

More Data

Timely Care (Specialty Care)

Caution: The baseline has changed from the original LGHC 2012 Task Force Report due to changes in survey methodology of the data source in 2012.

Baseline

58.1%

Current Rate

61.2%

Target

78.0%

Percentage of Patients Receiving Outpatient Care in a Timely Manner, by Demographic Category

Download the Data Visualization Help

|

Indicator Description: Percent of patients receiving care in a timely manner (subcategories include; Primary Care Physicians and Specialists).

Indicator Source: Integrated Healthcare Association, California Pay for Performance Program (P4P), Measurement Year P4P Manual; National Committee for Quality Assurance; California Healthcare Performance Information System (CHPI), Patient Assessment Survey (PAS)

Indicator Calculation Methodology: Composite is an average of the individual item proportions. Individual items are “Top Box” scores – the proportion of sample members who selected the most positive option or a rating of 9-10 for each question.

Program URL Link: www.chpis.org/programs/pas.aspx

Reporting Cycle: Annually

Reporting Lag: 1 Year

Share Your Story

Want to engage in moving the dial on the Redesigning the Health System goal? Share your impact story!

Submit Your Story